Last updated: September 17, 2026
This Privacy Policy describes how Edgar Ledezma ("we," "us," or "the Brand") handles information in connection with the missed-call text-back service operated for small business clients.
When a customer calls a participating business's phone number and the call is not answered, we collect the caller's phone number and the time of the call in order to send a single automated text-message reply on behalf of that business. We do not collect any other personal information through this service.
The caller's phone number is used only to send an automated reply related to their missed call (for example, letting them know the business saw the call and how to reach them). This information is not used for any other purpose.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Recipients may reply to any message with "STOP" at any time to stop receiving further messages related to this service.
If your business subscribes to our services, we collect your name, business name, phone, email, business address and the details needed to set up your services. Payments are processed by Stripe, and we never see or store your full card number. We use this information only to provide, bill for and support your services, and we never sell it.
Information is stored with trusted providers (Netlify, Twilio and Stripe) that use encrypted connections (HTTPS) and access controls. Our admin tools are password-protected, and access is limited to the people who run the service. We keep information only as long as needed to provide the service or meet legal requirements.
Questions about this policy can be directed to Edgar Ledezma at edgar.novaweb@gmail.com.